Orion is an Artificial Intelligence engine that automates customer service. Orion is able to analyse written or spoken questions, determine the type of request, and can route it to the right team.
Orion formulates answers on customer questions. He uses an Artificial Intelligence model trained specifically on your data. Your customer service agent approves and personalises the answer. With every interaction, Orion gets smarter.
We would like to hear what you think. If you have questions that remain unanswered or want to see a demo, don’t hesitate to ask.